Contact

📬 Contact Us — ValCollections

We’d love to hear from you!
Got a question about your order? Looking to collaborate? Or maybe you just want to say hi? Whatever it is, we’re always happy to chat.

Expect a reply within 24 hours on business days.

📞 Reach Us Directly
Email: Valcollectionsval@gmail.com
Instagram DMs: @valcollections_
TikTok Messages: @valcollections_

We're most active on Instagram—feel free to drop us a DM for faster replies!

🕒 Business Hours (GMT+8)
Monday to Saturday — 10 AM to 6 PM
Sunday — Closed

Feel free to message us anytime. We’ll respond as soon as we’re back online.

❓ Quick Help — FAQs

Where’s my order?
Orders typically ship within 2–4 days. You’ll receive a tracking number via email once shipped.

Do you ship internationally?
Yes! We proudly ship worldwide 🌎

What’s your return policy?
We accept returns for damaged or incorrect items. Please contact us within 7 days of receiving your order.

Want to collaborate?
Send us an email with your idea or proposal—we’re always open to creative partnerships!

✉️ Send Us a Message
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• Name

• Email

• Subject (optional)

• Message

• Order number (optional)

We aim to respond within one business day.

💬 Stay Connected
Follow us for new drops, updates, and giveaways:
Instagram | TikTok | Facebook

Tag us using #ValCollections for a chance to be featured!